Legal · Terms
Conditions, liability waiver and safety policy. By booking, paying, or participating in any Time 2 Thai Tour activity, you agree to the following.
Last updated: 11 June 2026
All bookings require payment of a reservation / booking fee to secure participation. The reservation fee is not the full tour price. Remaining balances must be paid before departure on the tour date.
Reservation fees cover operational and administrative expenses including staffing, scheduling, fuel planning, permits, equipment preparation, insurance administration, logistics, and related operational costs.
Payments are non-refundable except where required by applicable law.
Electronic payment, online booking, digital confirmation, or participation constitutes legally binding acceptance of these Terms & Policies.
All sales are final. Refunds, compensation, credits, or reimbursements are not available for:
Destinations, routes, stops, departure times, and itineraries are not guaranteed and may be changed, delayed, shortened, or canceled without notice for operational or safety reasons.
Complimentary transportation is available only from designated company service areas.
Guests outside service areas must arrange their own transportation and arrive at least 30 minutes before departure for:
Participation is permitted only after completion of the mandatory safety briefing.
Late arrival may result in denied participation without refund. Tours will not be delayed for late guests.
All participants must provide a valid passport image or identification on the tour date for insurance, safety, legal compliance, and operational purposes.
Failure to provide valid identification may result in denied participation without refund.
Minimum participation age is 15 years old.
Maximum combined rider weight is 170 kg per jet ski.
Pregnant guests are strictly prohibited from participation.
Guests must be physically and mentally fit to safely operate or ride marine equipment.
The company may deny participation to any guest who:
All operational and safety decisions are final.
Jet ski and marine activities involve inherent risks including but not limited to:
Guests voluntarily assume all risks associated with participation.
To the maximum extent permitted by Thai law, guests release and hold harmless the company, owners, staff, guides, contractors, and partners from liability arising from participation.
The company maintains a strict zero-tolerance policy toward abusive, unsafe, discriminatory, illegal, or inappropriate behavior.
The following conduct is strictly prohibited:
The company may immediately:
No refunds or compensation will be provided.
Guests are financially responsible for damage, rescue costs, legal claims, or operational disruption caused by their conduct.
Guests are fully responsible for damage caused by negligence, reckless operation, collision, misuse, or failure to follow instructions.
Repair, towing, rescue, recovery, replacement, operational, or retrieval costs remain the responsibility of the guest.
The company is not responsible for loss, theft, water damage, or damage to phones, cameras, drones, jewelry, cash, or personal belongings.
The company is not obligated to recover lost items from the sea.
Items lost, broken, dropped, soaked, or otherwise damaged by jetski equipment, life jackets, dry bags, staff handling, guide actions, wind, sea spray, waves, or any water or weather conditions during the tour are the sole responsibility of the rider, and Time2ThaiTour will not be held liable.
Riders are strongly advised to leave valuables (passports, watches, jewelry, large amounts of cash) at their hotel safe and bring only what is essential on the water.
These Terms are governed by the laws of the Kingdom of Thailand. Any dispute shall be resolved in the competent courts of Phuket Province, Thailand.
By making payment, completing a booking, or participating in any tour offered by Timetothaitour (trading as Time2ThaiTour), you confirm you have read, understood, and accepted these Terms in full.